About:
RightNow (NASDAQ: RNOW) is leading the industry beyond CRM to high-impact
Customer Experience Management solutions. More than 1,800 companies
around the world turn to RightNow to drive a superior customer
experience across the frontlines of their business. As a
win-on-service strategy becomes a business imperative, Customer
Experience Management solutions have become essential for business
success.
Founded in 1997, RightNow is headquartered in Bozeman, Montana, with
additional offices in North America, Europe and Asia.
Installation:
1.)
enable the extension
edit settings/override/site.ini.append.php
[ExtensionSettings]
ActiveExtensions[]=rightnow
2.) Configure RightNow API
edit settings/override/rightnow.ini.append.php
[RightNowSettings]
APIInterface=http:///cgi-bin/.cfg/php/xml_api/parse.php
SecretString=secretpass
For further information: